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Kathy became a registered nurse in 1973. She has worked extensively with a wide variety of healthcare delivery systems and healthcare providers. Kathy specializes in the assessment, development, implementation, and management of operational systems and the infrastructure that supports efficient delivery of healthcare. Her areas of consulting include operations, administrative services that support managed care, utilization management, case management, quality management, disease management, patient access, nursing triage and consultation, and specialty referral systems.Kathy has developed policy and procedure manuals and trained management personnel in administrative functions, budget and financial accruals, and reporting.She has developed, evaluated, and negotiated capitation contracts, including those with quality and service performance criteria. Kathy's expertise is especially helpful to those clinics and medical groups transitioning into managed care environments and also to management organizations that are integrating the healthcare delivery services of their network providers. | 