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Judi has over 19 years of experience in acute care and outpatient clinical medical transcription services including 16 years as the department manager at one of Southeast Michigan’s largest healthcare organizations where she implemented one of the country’s first medical transcription departments which allowed employees to work off-site. She is also an independent medical transcriptionist. Judi has been a trainer on continuous quality improvement and a speaker on continuous quality improvement within a medical transcription department at the AAMT Convention held in Dallas, Texas. Judi has also held positions as an administrative assistant in a community education department and an office manager for a four-office outpatient mental health clinic.Judi joined CTech in 2002 as the manager of transcription services. Judi’s experience in the medical transcription field has enhanced CTech’s ability to recruit, train and retain experienced medical transcriptionists. She has assisted in the implementation of medical transcription services for healthcare organizations in Michigan and Ohio working with management to effectively transfer their medical transcription to CTech’s system with minimal interference in patient care documentation. She continues to work with management of these organizations to ensure their patient care documentation is delivered in a timely manner and is of the highest quality. On a daily basis Judi interacts with CTech’s employees both in the US and offshore to ensure the highest level of customer satisfaction and assist with problem resolution.Judi maintains memberships with AAMT and MAMT and has represented CTech at AHIMA and MTIA functions | 