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Jose Gutierrez was named Director of Professional Services and Implementations in July 2005. Jose provides leadership and direction for the departments that consult, design, plan, manage and participate in the deployment of all new client solutions and significant changes to existing client solutions. The departments also provide second and third level technical support where in-depth analysis and research is needed. Jose leads in the creation of and continuing improvement of processes and procedures for project management and integrated solutions within Fiserv and with external clients. Mr. Gutierrez has over 10 years experience in the electronic document archival and delivery industry for fortune 1000 clients in a wide array of vertical markets, including financial services, insurance, health care, manufacturing and retail. Jose began his career with EPSIIA in the Technical Support department before moving into the Professional Services department. He continued to develop as a Professional Services representative and Project Manager for three and a half years before becoming the department manager. Jose has a BBA from the University of Texas at Austin and is an active member of the Project Management Institute (PMI) and the Fiserv Project Management Association. | 