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John Palombo first joined Data Connection in January 1983, as a pre-university intern. He then went on to complete a Masters degree in Computer Science from Cambridge University before joining the company full time in October 1986.Over the last twenty years, John has played a wide ranging role as both an engineering manager and as a business generator. In particular, during the 90's, he was the driving force behind a number of highly successful ventures, including the conception, development and support of Data Connection's ATM, MPLS and SS7 portable software product suites now in use by hundreds of deployed products from many different companies. John was a member of the team that founded MetaSwitch and for more than two years was the VP of Engineering. During this period, John and his team successfully delivered the first release of the MetaSwitch VP3000 in February 2001, closely followed by the VP3500 - the first Class 5 softswitch to support VoIP, VoATM and TDM.John is now responsible for MetaSwitch's worldwide customer support and professional services organizations, leveraging both his deep technical knowledge and his experience working with customers. He divides his time between North America (where the Level 1 and Level 2 support teams are based) and the UK (the primary location for MetaSwitch's Level 3 support team). Outside of work, he enjoys squash and skiing. | 