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John Melcher is Executive Vice President, External Affairs of Cyren Call Communications. He is also President and CEO of The Melcher Group, a public safety oriented consulting firm based in the Houston, Texas area, and specializes in corporate strategy, mergers and acquisitions for companies working in the public safety arena. Mr. Melcher retired in August of 2005 as the Executive Director for the Greater Harris County 9-1-1 Emergency Network in Houston, Texas, and had been with the Network since 1990. The GHC Network is the nation’s largest regional 9-1-1 program serving more than twelve hundred 9-1-1 call-takers that dispatch for some 160 responding agencies. He led the first implementation of wireless location technology allowing call centers to pinpoint the location of 9-1-1 callers from cellular devices. Mr. Melcher’s responsibilities included the design and management of integrated voice and data networks providing emergency number service for over four million citizens in the Houston metropolitan area. Mr. Melcher is Past President of the National Emergency Number Association (NENA). He works with various national task groups, the Federal Communications Commission and members of Congress on issues related to public safety technology, wireless telecommunications issues, legislation and policy. Mr. Melcher has developed and patented emergency communications system solutions and has been recognized by Computerworld Magazine and the Smithsonian Institute as an Innovator of Information Technology. In 1998 and 1999, he was recognized as one of the Most Influential People in Public Safety by Radio Resource magazine. His career in public safety began in the late 1970’s working in law enforcement and emergency medical services. | 