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In 2002, John joined Tenacity as the firm’s first Principal in Tenacity International based in Toronto, Canada. Tenacity International holds the licenses for Clients for Life outside the US. In this capacity, John manages direct client engagements and provides consulting services to leading service management firms in Canada and abroad. Prior to Tenacity, John was Senior Vice President for the Canadian operations of Sodexho, North America and a client of Tenacity. Before Sodexho, John was an operating executive with Marriott and acquired wide ranging experience in the corporate, education and healthcare markets. John holds an undergraduate degree from Concordia University and an MBA from Queens University. John is married with a daughter, two sons and two grandsons. He lives in Burlington Ontario. | 