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John directs ACS' strategy and business operations. John designed and led the team that developed the ACS software-as-a-service. John's background is unique in having over 30 years experience in compliance/litigation support, advanced technology, business operations and management consulting. His groundbreaking book, Evolution Not Revolution: Aligning Technology with Corporate Strategy to Increase Market Value, forms the intellectual basis for ACS' offerings. Prior to ACS, John founded and led the growth of Aberdeen Group, a world-renown high-technology market research and consulting firm. John holds a Bachelor of Science Engineering in Industrial Engineering from the University of Michigan and a Masters in Business Administration from Harvard Business School. | 