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Joe Hilger retired from a 33-year career with DaimlerChrysler, where he was Vice President of Global Service for the Chrysler, Jeep and Dodge brands. While at the Chrysler group, he focused on improving dealers? retail business by advancing the call for increased customer satisfaction, service department productivity, vehicle and service quality, including dealer/ factory relations. Prior to becoming Vice President, Mr. Hilger held the position of Director of International Service and Parts and also served as Director of Sales and Marketing Training. Prior to that, he served as Director of Mopar® Sales and Marketing where he protected and expanded the Mopar® Parts and Hemi® Engine brands. Mr. Hilger holds a BS degree in Automotive Technology. | 