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J.J. Parsons is responsible for improving the value and quality of services for patients and customers at Presbyterian.
She also oversees the Albuquerque Delivery System strategic planning process, business development activities, the Quality Improvement Center, Safety, Infection Control, Senior Services, and the organization's market research function.
Ms. Parsons facilitates the PHS Quality Council, provides support to the PHS Board Quality Committee, and will support the system effort to achieve the Malcolm Baldrige National Quality Award.
Ms. Parsons has been with Presbyterian since 1984 and previously served as the Vice President of Network Marketing and worked a number of years at the Health Plan.
Ms. Parsons graduated from Ohio University with a Bachelors of Science with honors in Journalism, and is a graduate of the IHC Advanced Training Program in Healthcare Delivery Improvement. She also received quality training at the Juran Institute. | 