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As vice president of solutions assurance, Eric Olson has global responsibility for Cyveillance's service operations and customer care. He joined Cyveillance in 1999 and has held a variety of management roles within the company. Most recently he served as director of client services and senior operations analyst. Prior to joining Cyveillance, Olson spent two years as a consultant with PricewaterhouseCoopers (now IBM Business Consulting Services), where his responsibilities included process design, Internet technology, financial reporting and financial performance. Prior to PWC, he worked for a variety of organizations in the travel and hospitality industry, and worked in central Russia as an analyst for an international venture capital fund. Olson earned a BA degree in Russian Studies form Hamilton College and an MBA from Georgetown University. | 