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As Chief People Officer, Ms. Hollander oversees AARP's People Strategy, a focused and integrated journey to drive organizational performance through a highly engaged workforce. Under Ms. Hollander's direction, AARP is integrating and initiating a wide range of people-related efforts to positively impact the factors that affect employee engagement at AARP, including the employee's relationship with his or her boss, how staff work together and hold each other accountable, how the work environment supports everyone's best performance, and how well employees understand and are committed to the Association's strategic direction. She provides the vision, direction, and coordination that keep all these activities aligned to each other and to AARP's strategic goals. She also has responsibility for AARP's Human Resources and Organizational Learning & Performance groups and is a member of AARP's Executive Team, which provides leadership and strategic direction to AARP and its affiliates.
Ms. Hollander joined AARP in June of 2000 as Associate Director of Membership and was promoted to Director of Strategy & Operations for the Membership Group in September 2000. In this role, she was responsible for the group's financial, staff, and technical resources; internal communications; culture; and work environment. Ms. Hollander was appointed Interim Associate Executive Director of Membership twice in 2002 and was designated Chief People Officer in June of 2002.
Before coming to AARP, Ms. Hollander spent 23 years in the electric utility industry-as Director of Marketing for EPRI, a not-for-profit energy Research & Development membership organization; as Executive Vice President with CMC Energy Services; and as the Managing Director of Marketing and Communications for the National Rural Electric Cooperative Association.
Ms. Hollander holds a degree in Economics from Duke University. | 