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Mr. Elias VarVarezis is one of the contributing authors of the Microsoft Operational Frameworks (MOF) and the lead writer for 'Service Continuity Management', one of the more than 20 service management functions (SMFs) defined and described in Microsoft Operations Framework (MOF).MOF s basis lies within the IT Infrastructure Library (ITIL), published by the United Kingdom s Office of Government Commerce (OGC). Published first in 1999, MOF describes proven team structures and operational processes and applies best IT practices to improve the efficiency and quality of IT operations.In addition to his contributions to MOF, Elias has written several whitepapers for microsoft and has been the topic of industry case studies.A Messaging Architect, Elias specializes in delivering Microsoft Exchange messaging solutions and Active Directory designs. With over 10 years of consulting experience, Elias has extensive design and implementation experience at large installations with over 60K users, in the financial, pharmaceutical, ISP/ASP, high tech, government and entertainment industries. | 