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The wide world of customer service For Diane, it involves everything from manpower management to accounting to working with contractors. And of course, taking care of the most important element of Element Homes-our customers. As Diane says, customer service begins with one simple thing: Doing what you say you're going to do. During her career, Diane has served with some of the biggest names in the world of homebuilding, including Del Webb Corporation and Pulte Homes. And growing up as a self-described Army brat, she lived in some of the most exotic locations around the globe, from Korea to Indonesia. All part of the wide world of Diane Brennan. | 