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Dean Thomas is Vice President of Client Services at Merced Systems. He has more than 15 years of experience in delivering enterprise software solutions for customers as diverse as CNN Interactive, SCOR Re, Time Inc., R.R. Donnelley and BAE Systems. During his career, Thomas has managed large scale software projects and led world-class implementation and technical support teams both domestically and internationally serving enterprise customers in the United States, South East Asia, the UK and Continental Europe. Before joining Merced Systems, Thomas led the client service organization for Intalio, an innovative and market leading Business Process Management System company, built and ran the service organization for DoubleClick and served in a variety of senior management positions at Accenture. Thomas has a degree in engineering from Carnegie Mellon. | 