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David Holmes is Senior Vice President, Global Marketing for Jacada. Under David's direction, Jacada has gained significant traction in the contact center market place, having garnered several industry awards, recognition from top analyst firms, and a noteworthy roster of industry-leading customers. David is a highly sought after presenter for leading industry events, and is well respected with regard to his expertise. With more than 20 years experience in information technology and systems planning, David came to Jacada after five years as a marketing executive for KnowledgeWare/Sterling Software. Prior to KnowledgeWare, he spent seven years as a senior manager for Deloitte Consulting, where he advised Fortune 1000 companies on IT strategic planning. | 