Corey Conklin is a Founder and serves in the role of Chief Operating Officer for Synergy Solutions. Mr. Conklin is responsible for the organization and growth of Synergy Solutions Call Center network including personnel, workforce management, policy and infrastructure development, facilities management, site selection, compliance, production and quality initiatives. Mr. Conklin also has management responsibility for Synergy’s Client Services area which includes the development of Synergy’s Account Management team as well as direct involvement with program implementation for many of Synergy’s clients. Mr. Conklin has over two decades of operational experience in the area of call center management. Prior to joining Synergy Solutions, Mr. Conklin was with outsourcer ProMark One/IDRC and most recently served as Senior Vice President of Operations for North American Operations. In this role Corey managed rapid exponential growth while building the process and infrastructure for a network spanning 24 locations. Previous experience includes various operational and managerial positions at telecommunications companies MCI/WorldCom and Telecom USA. Mr. Conklin has been honored as a finalist for the Ernst & Young Entrepreneur of the Year Award and served as the Co-Chairman for the 2006 Jermaine Dye Cystic Fibrosis Celebrity Golf Tournament. Corey attended the University of South Dakota.