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As a twenty one year foodservice veteran, Charles is committed to creating the finest food service quality to meet each client’s high expectations. He comes to the table with the winning combination of progressive ideas, high energy and an innovative spirit that defines his style. He has developed and led major initiatives that have delivered industry wide customer service and revenue producing programs for the convention and sporting industry including entire company wide identity programs, specialized training programs and creative use of technology to deliver a better foodservice experience. As a trained chef, his work experience has always been a part of the food service industry where he has served positions ranging from Corporate Sales Director for the Georgia World Congress Center and Georgia Dome to serving as General Manager, Marketing Director and Business Development Director for Centerplate for thirteen years. He has opened convention centers, stadiums, and arenas and assisted in the development of operation, marketing, and business plans that have turned around sluggish performance. His experiences include: Hilton Hotels, Atlanta GA, Cobb Galleria Center, Atlanta, GA, Disney’s Wide World of Sports, Orlando, FL, N. Kentucky Convention Center, Covington, KY, Nashville Convention Center, Nashville, TN and the Georgia World Congress Center and Georgia Dome, Atlanta, GA Openings; Cobb Galleria Center, New Orleans Saints, Jacksonville Jaguars, Carolina Panthers, Washington Convention Center, Cleveland Convention Center, Northern Kentucky Convention Center, Columbia Convention Center, Dallas Convention Center Initiatives; Client Advisory Board, Creation of Signature Restaurant Brands, Company-wide E-commerce Accounting, Menu and Event Management System, Facility and Company Brand Identity, Development and Implementation of 60+ marketing strategy plans, Marketing support for 138+ units Events; 1996 Olympic Games, Presidential Dinners, Single Meal Services for 32,000 Guests, World Series and Super Bowl events.
Charles is a graduate of Johnson and Wales University where he served as Fellow and holds a B.S. Degree in Foodservice Management and an A.S. Degree in Culinary Arts | 