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Bill HawkinsMaking midnight heating-and-cooling-system repair calls in the battle-zone neighborhoods of Flint, Michigan gave Vice President of OnCU Services Bill Hawkins plenty of incentive to pursue a different career path. Intrigued by emerging technology, he accepted a job as a computer operator in 1983 and joined CUSA Technologies in 1984.His 22-year career with CUSA has been, he says about building relationships with our clients. We treat them like family. We know their names. We respond to customer calls promptly and accurately, and they appreciate that. He also notes that our wide range of services play a very important role in the success of small and mid-sized credit unions. We're the only one in the industry that can offer a complete turn-key solution, he explains (not to mention that in an emergency he could and would single-handedly repair a sluggish AC unit or grapple with a stubborn furnace).Hawkins balances his weekday strategic business responsibilities with weekend remodeling projects. An avid golfer with a handicap of 8, he dreams of playing Pebble Beach. Married 16 years, Hawkins lives in Davision, Michigan with his wife and daughter. | 