Allen Snyder brings 30 years of high tech management experience to the RightNow board of directors. Snyder is currently the CEO of Aepona the leading supplier of telecom service layer products and solutions.
A telecom and IT industry veteran Snyder was the president and chief executive officer of Carrier Access Corporation. Snyder also served as chief operating officer for Openwave Systems Inc. In his role at Openwave Systems Snyder was responsible for all product development and customer facing operations. His oversight included worldwide sales partnerships product strategy product development and service and support for 1000 of the company's 1400 employees.
Before joining Openwave Snyder served as senior vice president of Oracle Support Services Americas which included sales service delivery and business management for approximately $1.8 billion of support services business. Before Oracle he was vice president of operations Worldwide Customer Services at Digital Equipment Corporation.
Snyder received an associate degree in electrical engineering from the Community College of USAF and an Executive Management Development Certificate from Northeastern University.