The group's principal activities are retail banking, insurance and other financial services which includes leasing, installment financing, hire purchase, custody, credit card, confirming house, factoring, invoice discounting, provision of mezzanine finance and provision of development capital. In addition to the provision of a full range of banking services under the the royal bank of Scotland and natwest brands, the enlarged group also includes a number of other major financial services brands: direct line: one of the UK's private motor insurers and a leader in the delivery of financial services; citizens financial group: based in Rhode Island usa-the second largest bank in new England; ulster bank: based in northern Ireland and with a strong position in the republic of Ireland; and coutts group: the international private banking and manages the wealth of 70,000 high net worth clients from 38 offices around the world.
