The group's principal activity is to provide Internet-based customer relationship management (ecrm) solutions. The group's ecrm solution optimizes and strengthens the relationship between a company and its customers. The group sells and supports three products: firstwave ecrm, takecontrol(R) and firstwave for unix. Firstwave ecrm is a Web-based application that fulfills and manages e-business needs of a company in the area of sales, marketing and support. Takecontrol(R) is a microsoft(R) windows-based integrated client/server that automates the marketing, sales and customer service operations for companies. Firstwave for unix is character based crm solution. The group has licensed its products to users located in 13 countries.
