Business Information
The group's principal activities are to provide customer interaction solutions and electronic solutions. These services are provided to financial services, insurance, telecommunications, healthcare and logistics industries. The group develops and delivers end-to-end customer care, customer acquisition and Web-enabled programs. The group has two primary service offerings: customer acquisition and customer care. The customer acquisition services include sales support to consumers and businesses, market research, targeted marketing plan development and customer lead generation, acquisition and retention. The customer care services involve the receipt of a call from a client's customer, and the identification and routing of the call to the appropriate customer service representative.
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Name |
Title
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Email
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| Theodore Schwartz | Chmn., Founder | N/A | | George Hepburn | Sr. VP, CFO | Available | | Mark McDermott | CIO, Sr. VP | N/A | | David Labonte | Sr. VP - Operations | N/A | | James Gari | VP - Finance | Available
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Year |
Sales |
Net Income |
| 2006 | 224,297 | (30,539) | | 2005 | 273,239 | (6,499) | | 2006 | 239,845 | (22,398)
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