Ms. Hollister leads our client service team, inclusive of customer service, postsales support, training, implementation, integration services and contract research. She deploys an extensive leadership background in scientific training and client services, having led a number of prior organizations to a best-of-class in service rating. Ms. Hollister's most recent role was as Senior Executive and Vice President of Global Services at laboratory information systems vendor Triple G Systems, with responsibility for global implementations and support offered by a worldwide team located in Canada, England, and Australia. Prior to this role, she was Executive & Vice President of Client Care at Misys Healthcare Systems, leading a large service division for this premier supplier of clinical information systems. |